Shut Up and Listen by Tilman Fertitta and Jim Gray

Click this link to purchase from Amazon

Click this link to purchase from Audible

Deepak Shukla’s Notes On Shut Up and Listen by Tilman Fertitta and Jim Gray :

Hey guys,

I finished reading this book on the 10th January 2021.

Here’s a synopsis of the book I grabbed from Amazon:

“One of the few true leadership road maps to the summit of career success and satisfaction, featuring concise learn-and-repeat principles for entrepreneurs, leaders of large companies, managers, and executives at any level.”

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And here are my actual notes I took whilst I was listening to this on Audible:

• When things are bad to eat the weak and grow your business
• Don’t choose to quit. Choose to keep punching
• Don’t overreact
• Sometimes no decision is the best decision at all
• Change change change
• Top performance should be expected. Not something that’s out of the ordinary
• Be a great teacher
• Assume it will go wrong
• Don’t assume anything
• Take the time to listen to everyone around you
• Surround yourself with people that are smarter than you are
• Know what you know and know what you don’t know
• If you want to lead. Listen first.
• Define success by being more successful at something than anyone else
• Surround yourself and work with others who are every bit as motivated as you. Never become complacent
• What do you want to own that you currently don’t that makes you feel poor
• Feeling poor is a powerful way to feel hungry
• If your offer is fair be prepared to walk away from deals and let the deal chase you
• Borrow money when you don’t need it because when you do need it you might not have it
• When things are bad eat the weak and grow your business
• Remember in good times things go bad and in bad times things go good so always be prepared for both
• Partner with people with complementary skill sets
• Make friends with partners in business they will help you out more than anyone
• Sometimes you can’t avoid the fire it’s just the way you put it out that matters
• Overdeliver. Eg Sell 45 minutes but deliver 55. Offer 30 links but build 40 etc etc
• Apologise and resolve immediately. Sometimes have ‘sorry budgets’ for things you will do if something goes wrong
• Build in ‘What if scenarios’ – what if everything that could go wrong did go wrong
• Follow through always
• Be plappy – play happy 100% of time
• HOSPITALITY is
• Things you have to know
• I don’t fear anything but I worry about everything